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John Mattone Global

The 4 Stages of the Executive Coaching Process

John Mattone
John MattoneWorld's #1 Executive Coach
self awareness

If you're weighing executive coaching, you probably want two answers first: what will this ask of me, and how will anyone know it worked? Fair questions. Executive coaching takes real time from senior leaders, so it should be a strategic investment in leadership development, not a hopeful one.

I use a four-stage executive coaching process, refined with hundreds of clients: Awareness, Analysis, Action and Achievement. Each stage has a clear focus, the people involved, a timeline and an output. I walk through all four coaching stages below, then show how progress is measured and what happens after the last session.

Executive coaching process: a leader and coach at work

Key Points:

  • An effective executive coaching process moves through four stages: awareness, analysis, action and achievement.
  • Every executive coaching engagement starts with contracting: leader, sponsor and coach agree on goals and scope.
  • Honest assessment comes before any development plan, because prescription before diagnosis is malpractice.
  • Progress is judged by the people who work with leaders, not by leaders' own self-ratings.
  • A planned phase-down and follow-up help new habits last after the executive coaching ends.

What Are the 4 Stages of the Executive Coaching Process?

The executive coaching process has four stages. Awareness sets goals and scope with the leader and sponsor. Analysis uses assessments and stakeholder interviews to diagnose strengths and gaps. Action turns that diagnosis into a coaching plan the leader works through in coaching sessions. Achievement measures change through stakeholder feedback, then phases the coaching down.

how the 4 stages of the executive coaching process work together

Here is how the steps of effective executive coaching fit together in a sample 12-month engagement. You can see the full four-stage process month by month.

StageWho is involved?What happens?When?What is the output?
1. AwarenessLeader, coach, manager, human resources, sponsorKick-off, contracting, in-depth interviewMonth 1Agreed goals and scope
2. AnalysisLeader, coach, 5 to 7 stakeholdersAssessments, 360 review, debriefMonths 2 to 3Strengths, gaps and surprises
3. ActionLeader, coach, key stakeholdersDevelopment plan, coaching sessions, practiceMonths 4 to 11Changed habits in the real job
4. AchievementLeader, coach, stakeholdersStakeholder surveys, debriefs, phase-downMonths 5 to 12Measured change and a growth plan
The 4 stages of the executive coaching process: Awareness, Analysis, Action and Achievement

1. Awareness: Contracting, Scope and Coaching Goals

Awareness is the contracting stage of the coaching intervention. The coach meets the leader, their manager, the CHRO or an HR partner and a senior executive sponsor, often at vice president level, to agree on strategic goals, scope, success criteria and confidentiality before any assessment begins.

I then meet the leader one-on-one. We recap that group meeting, clarify the leader's role and expectations, and run an in-depth interview about their personal and professional history, strengths and current challenges. It can take up to four hours.

Coaching goals set the focus here. Good goal setting ties individual growth to organizational objectives the business already cares about, so the results can be measured later. If you can't define success and its metrics, you can't track it.

2. Analysis: Assessments, 360 Degree Feedback and the Coaching Plan

Analysis is the diagnostic stage. The leader completes assessments of their inner core (character, values, self-concept and beliefs) and their outer core, such as strategic thinking, decision making and communication skills. Five to seven stakeholders are interviewed confidentially. The output is a clear picture of strengths and development needs.

On the inner-core side, I use the MLEI® (Mattone Leadership Enneagram Inventory), which maps how leaders show up at their best and under pressure. The CPI-260 and IOPT add personality and information-processing data, and a 360 multi-rater survey shows how outer-core competencies look to others.

Alongside the assessments, the leader starts a Core Purpose Statement: a written answer to who they are and the leader they must become.

The debrief takes three to four hours. Together we sort the data into four groups:

  1. Indisputable strengths, confirmed by the leader and stakeholders
  2. Surprise strengths the leader didn't see
  3. Indisputable development needs
  4. Surprise development needs

Why the depth? Because prescription before diagnosis is malpractice. This is where self-awareness and leadership growth start. The data-driven insight becomes the base for the coaching plan, a written Individual Leadership Development Plan.

3. Action: Coaching Sessions and the Development Plan at Work

Action is where leaders engage with the plan in their real job. Over the executive coaching engagement, coaching sessions add up to more than 60 hours, in person and virtual. Each session turns the plan into practical tools, reviews what happened since the last conversation and adjusts the focus when the evidence says so.

Sessions typically happen two to three times a month. According to a 2007 survey of 59 executive coaches, coaches saw clients 2.7 times a month on average, most often for 50 to 60 minutes.

Between coaching conversations, leaders typically:

  • Try new behaviors and report the results
  • Practice new skills in live situations
  • Strengthen key relationships across the organization
  • Talk with role models who show the strengths they want
  • Ask direct reports and peers for input on their goals
  • Attend training where a skill gap calls for it

Throughout, the focus remains on the plan. Good behavioral coaching builds on gifts, not only gaps. Years of feedback told a COO I call "Rose Marie" to become a high-energy speaker, and practice barely moved it.

So we asked what had made her successful: turning complex problems into clear, step-by-step models. She built a detailed transition plan over a weekend, and her team responded at once. That is meaningful change, from the inside out.

The executive team coaching process follows the same four stages, with shared goals and attention to team performance, organizational dynamics and cultural norms. Here is when team coaching is a good idea.

4. Achievement: Measured Results, Phase-Down and Follow-Up

Achievement is the stage where change is measured and the coaching relationship winds down. Stakeholders rate the leader's progress, the results are debriefed and any course corrections are documented. Once the leader and stakeholders agree the goals are met, the coach starts a phase-down period with less one-on-one executive coaching.

During the phase-down, the leader practices the target behaviors alone, which tests whether they follow through. A formal follow-up several weeks after the last coaching session reviews feedback, acknowledges measurable results and plans continued professional growth.

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How Do Direct Reports and Stakeholders Track Progress in a Coaching Engagement?

Progress is tracked by the people who work with leaders. Their manager, peers, direct reports and clients rate the leader anonymously against the leader's own development goals, on a scale from minus three to plus three. Ratings come before, during and after the coaching engagement, so change in leadership effectiveness is observed rather than self-reported.

how to measure executive coaching progress

I use LeaderWatch® for this, with stakeholder input roughly every three months. Raters look back three months and rate only behavior they have seen, keeping the focus on leadership impact others can observe.

According to John Mattone Global's 2026 LeaderWatch Development Report, leaders reached 51.7% of the maximum possible improvement, weighted, across 788 professional development goals.

Who rates?What do they rate?When?
Manager, peers, direct reports, clientsThe leader's own development goalsBefore, during and after executive coaching
Executive coach and client in a coaching session

Does Effective Coaching Deliver Measurable Results?

Research on structured executive coaching is consistently positive, with measurable outcomes in skills, performance and business outcomes. The strongest effectiveness comes from engagements with defined goals, an honest diagnosis and stakeholder measurement, which is why successful coaching depends on the process as much as on the coach who runs it.

A few studies stand out:

  • According to MetrixGlobal, a 2001 industry study at one Fortune 500 firm, coaching produced a 529% return on investment.
  • In that same study, 77% of 30 respondents reported a significant impact on at least one of nine business measures.
  • A meta-analysis by De Meuse and Dai (2009) found moderate-to-large gains in executives' skills and performance.
  • In Harvard Business Review (2004), Bassi and McMurrer linked employee development to stronger long-term returns.
  • Hall et al. (1999) reported greater self-knowledge, new perspectives and improved performance.

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How Do You Choose the Right Coach for Executive Leadership?

The right executive coach offers a defined coaching process, measurable goals and a track record with senior leaders in executive roles like yours. Ask how they diagnose before they prescribe, which leadership frameworks they use, who gives feedback on your progress and how effectiveness is measured. Credentials from the International Coaching Federation help, but evidence of effectiveness matters more.

Choosing the right leadership coach also means checking your own readiness. Executive coaching stalls when a leader isn't ready to change, and many leaders underestimate that. Compare different coaching experiences before you choose. Effective coaching needs the right coach and a committed leader.

John Mattone, named the World's #1 Executive Coach by Global Gurus

Why Does a Defined Coaching Process Matter?

A defined process turns executive coaching from a series of good conversations into measurable growth and organizational outcomes. Awareness aligns everyone on the goals, Analysis diagnoses before anything is prescribed, Action builds new habits in the real job and Achievement proves the change through the people who see it.

That is the inside-out approach to leadership development I've used with leaders for decades: character first, then competence. It asks for commitment from the leader, the coach and the stakeholders, and it gives back evidence instead of impressions.

Explore Intelligent Leadership® Executive Coaching. Ready to talk? Schedule a conversation. Want the numbers first? Run them through the executive coaching ROI calculator.

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FAQs

What are the stages of the coaching process?

Most coaching models follow one arc: agree on goals, assess, act on a plan and review results. My executive coaching methodology names these Awareness, Analysis, Action and Achievement, and adds stakeholder measurement so others judge the progress.

What are the steps in the executive coaching process?

For leaders, the executive coaching process steps are: start with goal setting alongside your sponsor, complete assessments and a 360 review, debrief the results, build a coaching plan, practice between sessions, collect stakeholder feedback and finish with a phase-down and follow-up. Think of it as a 4 step coaching process with checkpoints built in.

How long does executive coaching take?

It depends on the goals. In my practice, a sample executive coaching engagement runs 12 months with more than 60 hours of executive coaching, and every executive who has engaged for six months or longer has shown measurable, stakeholder-observed improvement. Most engagements need that time to show up in others' ratings.

What are the different types of executive coaching?

Common executive coaching approaches include one-on-one leadership coaching, team coaching for an executive team, onboarding coaching for leadership transitions, and CEO coaching for executive leadership at the top. Each differs from business coaching, which works on company processes rather than on the leader.

What happens in an executive coaching session?

Like any leadership coaching, a session reviews what the leader tried since the last meeting, works through a live challenge such as a decision or a difficult conversation, and agrees on the next action. Coaching conversations are confidential, which protects the coaching relationship and lets leaders be candid about what isn't working.

Can executive coaching improve executive presence?

Yes, when it works on the source. Executive presence grows from the inner core: character, self-concept and composure under pressure, so the process diagnoses those first. Stakeholders then rate whether others see the change, which matters more than how confident the leader feels.

John Mattone

About the Author

John Mattone

World's #1 Executive Coach

World's #1 Executive Coach and author of 11 books. Former coach to Steve Jobs and PepsiCo CEO Roger Enrico. Pioneer of Intelligent Leadership, transforming nearly one million leaders across 55 countries.

World's #1 Executive Coach (Globalgurus.org, 2019-2024)M.S. Industrial/Organizational PsychologyFormer Coach to Steve JobsAuthor of 11 Books (5 Bestsellers)Distinguished Senior Fellow, Hult International Business School

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