Rich Baron
Chief Operating Officer
100%
Customer Retention (13 yrs)
5.67σ
Sigma Quality
Master
Certified IL Coach
Host
Award-Winning Podcast
As JMG's Chief Operating Officer and a Master Certified Intelligent Leadership Executive Coach, Rich brings diverse expertise in cultural transformation, operational leadership, and coaching leaders from emerging talent to CEOs.
Operations Leadership
In his role as JMG's COO, Rich leads comprehensive operations including:
Mainline Executive Coaching ACT
Rich is the host of JMG's award-winning executive coaching podcast, where he shares insights on leadership development, cultural transformation, and operational excellence.
Career Journey
Rich began his career as a studio musician in Nashville, Tennessee in the 1980s. After determining that life on the road was not what he wanted to pursue, Rich changed his focus to continued education and manufacturing.
During this time Rich found a love for leadership development and manufacturing technologies including Lean and Six Sigma. He soon found his passion in Medical Device Manufacturing where he worked in operational management and held executive-level positions.
Education & Certifications
B.S. Business Management
University of Phoenix
B.S. Business Marketing
University of Phoenix
Certified Healthcare Leader (CHL)
Purdue University, awarded through HSPA
Certified Registered Central Service Technician (CRCST)
Purdue University, awarded through HSPA
Proven Track Record
While working in the medical device industry, Rich led his organization to achieve an impressive record of 100% customer retention from 2006 to 2019, while operating at a remarkable 5.67 sigma quality level.
On Leadership, Talent, and Culture
What really separates the most successful, entrepreneurial CEOs and the organizations they lead is a hyper-focus and almost maniacal passion for creating and sustaining exceptional leadership at all levels along with building a strong culture.
The “best of the best” CEOs and organizations absolutely understand, embrace, and live the belief that leadership, talent, and culture are the leading indicators to achieving and sustaining operating success.
Core Purpose Statement
“To share my journey through life with those people that I love. To continue to develop my roles as a husband, father, brother, son, friend, coach, and servant leader. As a servant leader, I will always walk alongside those I serve, just as others have walked with me on my journey.”