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Effective Coaches Harness the Power of the Powerful Question
Powerful questions are executive coaching tools that should always aim to trigger introspection, alternative thinking, curiosity, and motivation in the receiver. The purpose of an executive coach is to ask the right questions and not to provide the answers.
Questions spark thinking and ideas.
A question is always more powerful than an answer. Answers curb thinking, creativity, curiosity, and the exploration of a different perspective. A question holds the door open for all that and much more.
“The quality of a question is not judged by its complexity, but by the complexity of the thinking it provokes.” – Joseph O’Connor
In my books and other leadership development works, I have always considered powerful questions to be essential tools in the arsenal of an executive coach.
What Makes a Question Powerful?
Thought-provoking questions are powerful motivators. An inquiry fuels conversation, both internally and externally. By requiring answers, a question sparks deep thinking, creating an open-ended opportunity for new ideas, new perspectives, and mindset-changing realizations.
A powerful question can clarify purpose and fuel passion. Thus, it can help in solving problems, gaining direction, and leveraging focus. How can a simple question achieve so much in terms of introspection and psychology?
- A powerful question reflects the perspective of the receiving party. Such a perspective lends a relevant context, without which it would be nothing more than a triviality. To grasp this perspective, the party asking the question has to have built a deep connection with the receiver through active listening.
- Powerful questions always carry a positive load. They imply positive intent, affirming competence, integrity, and commitment.
- Such questions open the door to new perspectives and learning. The receiver of a powerful question gains clarity or a new outlook by attempting to provide an answer.
- Powerful questions aim to spark action and progress. They inspire the receiver to look for help, set goals, and take action.
- A powerful question challenges the current state of affairs. It dangles the possibility of something better and helps the receiver understand the hurdles that prevent him/her from achieving that goal.
- Powerful questions help receivers see themselves and their thought/action patterns from an outside perspective. Thus, they can trigger realizations and discoveries that may seem natural in hindsight but are impossible to achieve without the introspection the question sparks.
- Powerful questions expand mindsets.
Powerful Questions in Executive Coaching
The primary goal of an executive coaching professional, as an educator, is not to provide answers but to ask the right questions. Executive coaching is about much more than following a script. Everyone can follow a script. The role of powerful questions in coaching is to steer the conversation through curiosity and motivation.
Curiosity is the key to focus and commitment.
A good leadership development professional is a master of employing powerful questions for the benefit of the client and the coaching relationship. Such a coach asks questions that:
- Provide information
- Spark reflection
- Focus on the client and his/her circumstances
- Are open-ended, allowing the receiver to come up with multiple answers and explore the issue from a variety of angles
Types of Powerful Questions in Executive Coaching
As a leadership development professional, one can ask several types of powerful questions to achieve different goals.
- Open questions, such as, “What would you like to accomplish through this enterprise?” or “Can you explain to me how you did that?” encourage introspection, exploration, and new ideas.
- Effective questions, such as “What will happen if you do that?” or “How will that impact your efforts?” aim to bring about clarity, perspective, and evaluation. Such questions also encourage divergent thinking and the exploration of options.
- Solution-focused questions aim to nudge the client forward toward a resolution and away from pondering the causes of a problem. A question like “What do you think is preventing you from …” turns the receiver’s curiosity toward a concrete solution.
Despite their apparent complexity, powerful questions are simple coaching tools. Some coaches tend to over-analyze them, and as a result, they hit confrontational tones.
Powerful questions in coaching should not attempt to lead the receiver. Their purpose is to trigger thought, introspection, exploration, and progress by the receiver’s means.
Pick up my books if you want to read more about leadership development and coaching.